Currency UAE dirham (AED). Pegged to the US dollar since 1997 at a fixed rate of approximately 3.67 AED per USD (verify before travel).
Cards Visa and Mastercard work virtually everywhere: hotels, restaurants, taxis and shopping malls. American Express accepted at the upper end.
Cash Used at souks, for tips, small cafés and the Creek abra. Carry 500–1,000 AED per person per week.
Exchange Al Ansari and UAE Exchange offer good rates. Avoid changing money at hotels, where the rate is 5–8% worse.
Fixed prices Prices in shopping malls are fixed; negotiation is only customary in traditional souks.
Gratuities Restaurants typically add a 10% service charge; it is customary to add a further 5% if service was exceptional. Drivers and porters expect a tip.
Latin America Most Latin American passports receive a tourist visa on arrival or are exempt for short stays.
Spain Spanish nationals enter without a tourist visa for short stays.
Passport Must be valid for at least six months on entry. UAE immigration policy is updated frequently — verify before travel.
Documents Carry a printed itinerary and your first confirmed hotel night in case an immigration officer requests them.
Border control Many nationalities use facial recognition kiosks. Processing typically takes five to twenty minutes.
Vaccinations In general no vaccinations are required to enter from Latin America or Spain under normal conditions.
Insurance Strongly recommended with international medical coverage. Private hospitals operate to international standards.
Water Tap water is safe, but most people prefer bottled water for taste.
Heat The main risk is the heat from May to September. Stay consistently hydrated, wear a hat and limit sun exposure.
Pharmacies Plentiful and open 24 hours. Qualified staff for minor health matters.
Metro Automated, modern and quiet, with Red and Green lines. Connects the airport, Downtown and the Marina. Prepaid Nol card.
Apps Uber and Careem operate seamlessly across the city; Careem is better integrated with local usage patterns.
Taxis Official, metered, safe and plentiful. Pink taxis are driven by women.
Private driver The CocoVolare standard: an SUV with a driver for intensive exploration days and excursions to Abu Dhabi or Hatta.
Distances Dubai is linear but enormous: from the airport to the Marina is 30 km. It is not a city for walking around.
Official Arabic. English functions as a de facto second language throughout the city.
Signage All official signs appear in both Arabic and English.
Hotels In international hotels with multilingual concierge desks, Spanish occasionally appears, though it is not standard.
Population Almost 90% is international: Hindi, Urdu, Tagalog, English and Arabic coexist daily.
Our approach CocoVolare works with Emirati guides who translate cultural codes well beyond mere language.
Public affection Intense physical displays of affection between couples are frowned upon. Holding hands as a married couple is tolerated.
Alcohol Only consumed in licensed hotels, bars and restaurants. Drinking in the street is prohibited.
Photography Do not photograph local women without permission, nor government buildings, palaces or military installations.
Ramadan During the fasting month, it is respectful to refrain from eating or drinking in public during daylight, even as a visitor.
Right hand Give and receive with the right hand. Never decline a welcome coffee when it is offered.